Website Terms of Use

Jelly Health Pty Ltd

1. Introduction

Welcome to the website of Jelly Health Pty Ltd (ABN 56 666 005) (“Jelly Health”, “we”, “us” or “our”).

This website is located at www.jellyhealth.com.au

and includes all content and files available within that domain (“Site”).

Jelly Health operates a healthcare workforce platform, providing recruitment, credentialing, rostering, labour-hire and workforce support services to medical practitioners and healthcare organisations. Jelly Health does not provide psychology services, medical treatment, diagnosis or patient care through this Site.

2. Agreement to These Terms of Use

These Website Terms of Use (“Terms”) govern your access to and use of this Site and form a legally binding agreement between you and Jelly Health.

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, you must not access or use the Site.

Additional terms may apply to specific services, engagements or contracts entered into separately with Jelly Health (including contractor agreements, labour-hire agreements or service schedules). Those documents will prevail to the extent of any inconsistency.

3. No Clinical or Emergency Services

This Site does not provide emergency services, clinical care, diagnosis or treatment.

You must not rely on any content on this Site as a substitute for professional medical advice, clinical judgment or emergency services. In the event of a medical emergency, contact 000 immediately.

4. Privacy Policy

Your use of this Site is subject to our Privacy Policy, which is incorporated by reference into these Terms and available at:

https://jellyhealth.com.au/privacy-policy/

5. Use of the Site

You confirm that:

• you are legally capable of entering into a binding agreement;
• any information you provide to us is accurate, complete and not misleading; and
• your use of the Site complies with all applicable laws and regulations.
• You must not use the Site for any unlawful, misleading or improper purpose.

6. Registration and Accounts

Some parts of the Site may require registration.

When registering, you must provide accurate contact details and keep them up to date. You are responsible for maintaining the confidentiality of your login credentials.

We may suspend or terminate accounts where we reasonably believe there has been unauthorised access, misuse, or breach of these Terms.

We reserve the right to accept or reject registrations at our discretion.

7. Multiple Accounts and Automated Access

• Individuals may not maintain more than one account without our approval.
• Accounts created through automated means, bots or scraping tools are prohibited.

8. Access and Availability

We may restrict, suspend or terminate access to the Site at any time without notice, including for maintenance, security or compliance reasons.

We do not guarantee uninterrupted or error-free access to the Site.

9. Payments and Third-Party Payment Providers

Where fees are payable to Jelly Health, payments may be processed via third-party payment providers such as Tyro Health and Stripe.

Use of these services is subject to their own terms and privacy policies:

• https://www.tyro.com/privacy-policy/
• https://stripe.com/au/privacy

Jelly Health does not store full payment card or bank details and is not responsible for unauthorised access or misuse of information by third-party payment providers.

10. Intellectual Property

Copyright

All content on this Site, including text, graphics, software, data, designs and systems (“Proprietary Content”), is owned by or licensed to Jelly Health and protected by Australian and international intellectual property laws.

You may view, download and print content for personal, non-commercial use only, provided all proprietary notices remain intact.

You must not reproduce, modify, distribute, sell, reverse engineer or exploit any Proprietary Content without our prior written consent.

Trademarks

All Jelly Health names, logos, branding and the “look and feel” of the Site are trademarks or trade dress of Jelly Health and must not be used without permission.

11. Prohibited Conduct

You must not:

• copy, distribute or commercialise Site content without authorisation;
• interfere with Site security, systems or data;
• upload or transmit malicious code, viruses or harmful material;
• falsely imply association with Jelly Health;
• use the Site in a way that damages Jelly Health’s reputation or legal interests.

12. Breach and Termination

Without limiting other rights, we may suspend or terminate your access to the Site if:

• you breach these Terms;
• information you provide cannot be verified; or
• your conduct poses legal, reputational or operational risk.

13. Indemnity

You indemnify Jelly Health and its officers, employees, contractors, partners and affiliates against any loss, liability, cost or expense arising from:

• your use of the Site;
• breach of these Terms; or
• violation of any law or third-party rights.

14. Disclaimers

To the maximum extent permitted by law:

• the Site is provided “as is” and “as available”;
• we make no warranties regarding accuracy, reliability, availability or suitability of the Site or its content;
• information on the Site is general in nature and not professional advice.

15. Limitation of Liability

To the maximum extent permitted by law, Jelly Health excludes all liability for any loss or damage arising from use of the Site, including indirect or consequential loss, loss of data or loss of opportunity.

Where liability cannot be excluded, our liability is limited (at our option) to resupplying the relevant services or paying the cost of doing so.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, it will be severed and the remaining provisions will continue in effect.

17. Variation

We may amend these Terms at any time. Updated Terms will take effect upon publication on the Site. Continued use of the Site constitutes acceptance of the updated Terms.

18. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

19. Governing Law

These Terms are governed by the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria.